West Jordan, Utah, USA
Artificial intelligence is rapidly changing how businesses communicate with customers, manage operations and make decisions. FlipHats LLC, an AI and technology company founded by Harshdeep Kumar, is working to make these capabilities more practical and accessible for agencies, clinics and other service-based businesses.
Established in May 2025 and headquartered in West Jordan, Utah, FlipHats develops AI-focused CRM platforms, intelligent business tools and custom digital products. Its objective is to help companies replace disconnected systems and repetitive manual processes with technology that supports automation, efficiency and sustainable growth.
Before founding FlipHats, Harshdeep established and operated two companies and managed more than $20 million in advertising spend across multiple platforms. Through this experience, he observed that many businesses invest heavily in generating leads but struggle to manage those opportunities effectively because their marketing, communication and customer information are spread across different tools.
FlipHats was created to bridge this gap by bringing artificial intelligence, marketing knowledge and software development into one connected technology ecosystem.
The company’s flagship offering is its AI-focused CRM platform, developed primarily for agency owners and clinic owners. The platform is designed to bring lead management, customer communication, workflow automation and business operations into a unified system.
By incorporating AI-led capabilities into CRM development, FlipHats aims to help businesses organize information more effectively, reduce repetitive administrative work and create faster, more consistent customer experiences. The company’s broader goal is to make AI useful in everyday business operations rather than treating it as a feature that exists only for technical or experimental purposes.
Alongside its CRM platform, FlipHats builds customized AI products and digital solutions for companies with specialized requirements. Its development approach begins with understanding a business’s workflows, operational challenges and growth objectives. The team then creates technology around those requirements instead of offering the same system to every organization.
Since its establishment, FlipHats has grown to serve more than 1,200 active users. The company believes this early adoption reflects increasing demand for CRM platforms that combine business management tools with intelligent automation.
FlipHats has also raised an undisclosed amount in seed funding. The investment is supporting further CRM development, AI research, product improvement and team expansion as the company prepares to serve a wider range of businesses.
A Team Built Around AI and Engineering
FlipHats is supported by an 11-member team with experience across artificial intelligence, machine learning, software engineering, advanced research and product development.
Collectively, members of the team have contributed to three AI patents and eight AI research papers. Their professional backgrounds also include research experience at the Indian Space Research Organisation’s Space Applications Centre, known as ISRO-SAC, as well as technical work and expertise connected to AI, defence and aviation.
Members of the engineering team have previously developed custom-coded products and managed engineering teams of up to eight people. This combination of academic research, advanced technical knowledge and practical development experience gives FlipHats the ability to build AI products around genuine commercial requirements.
The company sees its multidisciplinary team as an important advantage. While its researchers and engineers focus on AI and product development, its business and marketing experience helps ensure that the resulting technology remains relevant to the people expected to use it.
Speaking about the company’s vision, founder and CEO Harshdeep Kumar said:
“After building businesses and managing more than $20 million in advertising spend, I saw that many companies did not need more disconnected tools. They needed intelligent systems that could bring their marketing, customer relationships and operations together. We created FlipHats to make AI practical for everyday business use and to build products that help owners operate more efficiently and scale with confidence.”
Making Artificial Intelligence Practical
FlipHats believes the next stage of CRM development will go beyond simply storing customer information. CRM platforms will increasingly help businesses automate routine activities, understand their operations and make better use of the information already available to them.
For agencies, this could mean a more structured way to manage leads, clients and internal workflows. For clinics, intelligent CRM systems can provide a more organized foundation for managing inquiries, communication and administrative processes.
FlipHats is positioning its products around this transition. Its focus is not only on building technically advanced systems, but also on ensuring that AI capabilities are understandable, useful and connected to measurable business needs.
With more than 1,200 active users, the company is now working to strengthen its CRM platform, expand its AI-focused product portfolio and enter new markets. FlipHats projects revenue of more than $10 million by 2028, supported by product development, user growth and expansion across the United States and international markets.
Looking ahead, FlipHats aims to become a trusted provider of AI-powered CRM platforms and customized technology solutions. The company plans to continue investing in artificial intelligence, machine learning, intelligent automation and software products designed for specific industries.
As AI becomes an increasingly important part of business infrastructure, FlipHats intends to build technology that works quietly behind the scenes while delivering clear value to the people using it. By combining marketing experience, AI research and software engineering, the company seeks to help businesses move from fragmented processes to intelligent, connected systems.
About FlipHats LLC
FlipHats LLC is an AI and technology solutions company headquartered in West Jordan, Utah, USA. Founded in May 2025 by Harshdeep Kumar, the company develops AI-focused CRM platforms for agency owners and clinic owners, along with intelligent automation tools and customized digital products.
FlipHats currently serves more than 1,200 active users and is supported by an 11-member team with experience across artificial intelligence, machine learning, software engineering, ISRO-SAC research, defence, aviation and advanced product development.
Company Highlights
- Company: FlipHats LLC
- Founder and CEO: Harshdeep Kumar
- Founded: May 2025
- Headquarters: West Jordan, Utah, USA
- Primary focus: AI-powered CRM platforms and digital products
- Key markets: Agencies, clinics and service-based businesses
- Active users: More than 1,200
- Team: 11 professionals
- Funding: Seed funding of an undisclosed amount
- Revenue projection: More than $10 million by 2028
- Founder’s experience: Two previous companies and more than $20 million in advertising spend managed
- Team credentials: Three AI patents, eight AI research papers and experience connected to ISRO-SAC, defence and aviation
- Website:www.fliphats.com
- CRM platform:crm.fliphats.com
